Frequently Asked Questions

Most frequent questions


  • Who can use use PickAndDeliver services?
  • Till what time I can book a parcel for next day?
  • Do you deliver on public holidays?
  • What if I cancel a shipment after booking?
  • How do I make the payment?
  • For more queries or bulk booking, how do I get in touch?
  • Customers only in Mumbai, Thane, Navi Mumbai can use PickAndDeliver.com?
  • What are the city limits?
  • How do I know when my parcel is getting delivered?
  • How do I know the status of my pick up collection?
  • What if the delivery is beyond city limits?
  • What if I have daily requirement?
  • How do I book my parcel?
  • Services of PickAndDeliver is available in which locations?
  • Do you do express delivery on urgent basis?
  • Do we have to Monitor Logistics once contract is given to PickAndDeliver.com ?
  • Why we should use PickAndDeliver.com?
  • What all other services PickAndDeliver.com?
  • What is order fulfillment centre?
  • Do you deliver IT Hardware and Networking Products?
  • Do you deliver products other than IT Hardware and Networking Products?
  • Do you do data center shifting activity?
  • Do you do office shifting activity?
  • Do you allocate program manager for data center shifting?
Who can use use PickAndDeliver services?
  • Marketplace
  • Online Shop or online shopping portal
  • Corporate
  • Manufacturers
  • Traders
  • Dealers
  • Retailers
  • Ecommerce companies
  • B2B
  • B2C
  • College Students & professors
  • Gifting
  • Groceries Delivery
  • Food Delivery Hyper Local Logistics
  • Businessman
  • Professionals
  • Bankers
  • Family and Friends
Till what time I can book a parcel for next day?

You can book your shipment anytime through Phone, Email or online on a given date for same business day delivery or next business day delivery.

Do you deliver on public holidays?

Yes, this facility is available and will be charged extra. Hyper-Local Logistics are required 365 days for pharmacy & Food industry, so we do deliveries on Holidays if required by the customer.

What if I cancel a shipment after booking?

In case call is not assigned for collection, then full refund will be given. After assignment, cancellation fee of Rs.50 will deducted and refund of balance amount will be done.

How do I make the payment?

Online transfer / Prepaid Weekly / prepaid monthly.

For more queries or bulk booking, how do I get in touch?

Send us an email on sales[at]pickanddeliver.com and we will get back to you instantly.

Customers only in Mumbai, Thane, Navi Mumbai can use PickAndDeliver.com?

Customers across India can use this online service as well as customers out of country too can use this service.

What are the city limits?

CST – Mulund
CST – Vashi
Thane – Vashi,
Churchgate – Borivali
Thane – Kalyan
Vashi – Khargar
CST – Makhurd
PUNE – PMC and PCMC
Delhi and NCR
Bengaluru
Chennai
Hyderabad
Noida
Gurgaon

How do I know when my parcel is getting delivered?

Online update through customer support, Phone, email or App.

How do I know the status of my pick up collection?

Call our customer support number or if you have opted for App services then login and check the status of pick up.

What if the delivery is beyond city limits?

For deliveries beyond the specified city limits, customers are charged extra as per location.

What if I have daily requirement?

Sign up monthly contract with PickAndDeliver.com

How do I book my parcel?

Just login to PickAndDeliver.com, send an enquiry to us, we will get back to you.

Services of PickAndDeliver is available in which locations?

Currently, we have services in Mumbai, Thane, Navi Mumbai, Delhi, Pune. Bengaluru, Chennai, Hyderabad.

Do you do express delivery on urgent basis?

We specialize in Delivery Management and hence we give Express Delivery too.
We give customized Delivery and Logistics services as per customer requirement.

Do we have to Monitor Logistics once contract is given to PickAndDeliver.com ?

Customer can focus on their business without worrying on Delivery Management and Logistics Management.

Why we should use PickAndDeliver.com?

Shipping with pickanddeliver.com is very easy, efficient, economical and fast.

What all other services PickAndDeliver.com?

We give services for entire gamut of Supply Chain, Freight Services, Shipping, Distribution, Transportation, Drop Point Trade, Warehouse Services, outsourced Logistics, Process Support for Outbound Logistics, Personal Deliver services, Delivery Executives Management & outsourcing, 3PL Logistics, B2B Logistics, B2C Logistics, ON Demand Delivery, Logistics for online shipping of Food and Groceries, Book, Local Delivery, Logistics Services to Merchants and online seller, Drop Point Facility for reverse logistics, Recommerce Logistics etc.

What is order fulfillment centre?

Order Fulfillment center is service given by pickanddeliver.com for execution of all online order received from customer and delivery management of same.

Do you deliver IT Hardware and Networking Products?

We specialize in Logistics services for IT Hardware and Networking products.
We do delivery management of Notebook, Computers, Servers, Storage, Hard drive, Router, Switch, Acess point and all other IT hardware and Networking products.

Do you deliver products other than IT Hardware and Networking Products?

Yes, we manage Logistics, warehouse and Delivery Management for Fasteners industry, Electronic industry, Apparel Industry, Steel Product Delivery, Lab equipment Delivery, Biopharma delivery, Medicine Delivery, Mobile Delivery, Medical and Healthcare products delivery, Retail Automation Delivery, POS System Delivery, Vending Machine Delivery, Server Rack Delivery etc.

Do you do data center shifting activity?

Yes, we have logistics team who have expertise in handling computer, laptop, server, storage, networking products and other IT hardware products. We do data center shifting activity with our expert team who have experience in handling IT products for system integrator and IT industries.

Do you do office shifting activity?

Yes, we do office shifting activity also.

Do you allocate program manager for data center shifting?

Yes, we allocate program manager who have IT Hardware and Networking background with logistics experience so that he can take complete ownership of data center shifting.

About PickAndDeliver

PickAndDeliver.com is a Delivery Management Company based in Mumbai offering the first mile to last mile delivery solution to all customer across all sectors.

Contact Us

Unit 704
SCSL, Opposite G-Corp, Thane
Maharashtra
Telephone : 8689 840 002
Email : info [at] pickanddeliver.com